At GetNinjaAssistant, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our Executive Assistant (EA) and Virtual Assistant (VA) services tailored for tech leaders and startup executives.

1. Who We Are

GetNinjaAssistant is a premium Executive Assistant and Virtual Assistant service designed for founders, CEOs, COOs, and CTOs of tech companies in the US, Canada, UK, and Western Europe. Our assistants are more than support staff—they are strategic operators backed by internal teams in marketing, HR, accounting, and tech.

2. Information We Collect

To deliver our services effectively, GetNinjaAssistant collects and processes the following types of data:

a. Personal Information

• Full name, email address, job title, company name
• Phone number, time zone, communication preferences
• Billing and payment information (handled via secure third-party processors)

b. Business and Operational Information

• Company size, internal workflows, and operational needs
• Preferred software platforms and integration tools
• Documents and data shared during onboarding (e.g., SOPs, goals)

c. Usage Data

• Website behavior (e.g., page views, clicks, time on site)
• Calendly bookings, onboarding forms, and service feedback
• Internal performance data related to task completion and time tracking

d. AI & Productivity Tool Usage

• Limited interaction data from included tools (e.g., ChatGPT Plus, Slack Pro, calling platforms) used by your assigned assistant, only to the extent required to deliver the service

3. How We Use Your Information

GetNinjaAssistant uses your information to:

• Match you with the most suitable assistant
• Customize and deliver our EA/VA services
• Facilitate access to included tools and platforms
• Monitor assistant productivity and service effectiveness
• Send necessary updates, invoices, and usage reports
• Support quality assurance, internal training, and product development

We do not use your information for unrelated marketing or profiling.

4. Sharing and Disclosure of Information

GetNinjaAssistant does not sell or rent your personal information.

We may share data with:

• Your assigned assistant, under a strict confidentiality agreement
• Our in-house support teams (marketing, HR, accounting, technical) to fulfill delegated tasks
• Trusted third-party service providers (e.g., Stripe, Slack, Calendly) used in operations
• Legal authorities, only when required to comply with the law

All third parties must adhere to data protection obligations consistent with this policy.

5. Data Security

GetNinjaAssistant uses modern security measures to protect your data, including:

• Encrypted data transmission (SSL/TLS)
• Secure servers with role-based access control
• Regular security audits and best-practice compliance
• Alignment with GDPR, UK GDPR, and CCPA standards

6. Your Rights

If you are located in a region with data protection regulations such as GDPR or CCPA, you may have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate or outdated information
• Request the deletion of your personal data
• Object to or restrict certain data processing activities
• Request data portability
• Withdraw consent where processing is based on it

To exercise any of these rights, contact us at admin@theninjastudio.com.

7. Data Retention

GetNinjaAssistant retains your personal data:

• As long as your subscription or relationship with us is active
• For legal, regulatory, or accounting purposes
• For internal analytics and assistant performance metrics (in anonymized form when appropriate)

Data no longer needed is securely deleted or anonymized.

8. Cookies and Tracking Technologies

The GetNinjaAssistant website uses cookies and similar technologies to:

• Enhance your browsing experience
• Monitor website performance and engagement
• Support retargeting and advertising (with consent where required)

You can manage your cookie preferences through your browser settings.

9. International Data Transfers

Your information may be processed in the United States or other jurisdictions where GetNinjaAssistant or its service providers operate. We ensure appropriate safeguards for data transfers in line with GDPR and other applicable laws.

10. Changes to This Policy

GetNinjaAssistant may update this Privacy Policy as our services or legal obligations change. If significant changes are made, we will notify you via email or in-app communication.

The most current version will always be available at https://www.getninjaassistant.com/privacy-policy.

11. Contact Information

For privacy questions, concerns, or requests, contact us at:

Email: admin@theninjastudio.com
Website: getninjaassistant.com
Company Name: GetNinjaAssistant

GetNinjaAssistant is committed to operating with transparency, trust, and compliance. Your privacy is essential to how we do business.